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Evently is a secure ticket and promotion platform, made by event organisers for event organisers and event goers, that’s you!
Through Evently you’re able to easily promote, and securely buy & sell online tickets for any event imaginable; music festivals, parties, marathons, conferences, contests, fundraisers, gaming competitions, seminars – you name it, we’ll handle it.
We love events and everything about them. Evently was designed for ease of use with a hassle-free approach, just like you deserve.
Customers can safely purchase tickets using their Visa, BOV Cashlink, Premier card, or MasterCard. Transactions are securely processed through our trusted and compliant payment gateway (Endeavour), which is endorsed by Bank of Valletta.
The organiser dashboard allows you to seamlessly create and sell tickets for the events you submit to your calendar. Our system allows you to add as many tickets as you wish to a given event. Each ticket has its own price, stock, and specified timeframe for when ticket sales open and close.
Once a customer purchases their ticket(s) they will receive their order confirmation and eTickets via email, allowing them to easily print them out or pull them up on a mobile device for check-in. The system cannot be cheated because each ticket is assigned a unique security ID and 2D Barcode (QR code), ensuring that each ticket presented is legitimate.
Yes, you will need a registered account on our system to be able to sell tickets. You can create this yourself by registering at https://evently.com.mt/my-account/
Alternatively, we can create the account for you ourselves. Simply contact us at [email protected] and we will get you up and running in no time!
Definitely! Just send the following information to [email protected] and we’d be more than happy to sort it out for you.
With this information, we will create your organiser dashboard, activate your merchant account and apply for the event VAT permit.
Your dashboard can be accessed from: https://evently.com.mt/events/community/list
You will need to login with the account you created when registering at https://evently.com.mt/my-account/ – Alternatively, if we created your account, we will send you the credentials you need to enter to login. Your dashboard can be used to create your events, view the list of attendees as well as sales reports. The dashboard also allows you to print, email or export these reports to a CSV file.
There are multiple ways to do this, each with its own set of considerations. This article will help you identify the best way to check in event goers for your event.
Yes, we offer two essential reports: the ‘Attendees’ report and the ‘Orders’ report.
You can access both from your Organiser dashboard at: https://evently.com.mt/events/community/list
If you require any additional reporting information, feel free to contact us!
You can edit your event by logging into your organiser dashboard at https://evently.com.mt/events/community/list using your Organiser credentials, selecting your event and clicking ‘Edit’
First thing’s first: stop ticket sales for your event and notify attendees that the event has been canceled.
Second: please contact our team. You can call us at +356 79203176 or email us at [email protected]. We will help you communicate the changes to your patrons effectively and process the necessary refunds.
You can only delete an event if you haven’t sold any tickets to it yet. If you’d like to stop ticket sales on an event that has already sold tickets, we’ll need to hide the event from being publicly displayed. If you’d like to cancel an event, please call us ASAP at +356 79203176 or email us at [email protected]
While it can be nice to have a hard copy of your ticket, it’s not always necessary, so don’t worry if you don’t have a printer. If you have a smartphone you can pull up your Barcode ticket from your ticket confirmation email. If you don’t have a smartphone or a printer, you can write down your order confirmation number and present that at the door. It’s a good idea to contact the event Organiser before the event and explain to them how you will be presenting your ticket and to make sure that’s okay with them.
You can contact the event Organiser at any time by going back to the event page where you purchased tickets – here you will find the organiser’s details.
Yes, this is possible. First, add the quantity of tickets you would like to purchase from the first event page to your shopping cart by either clicking Add to Cart or clicking Checkout.
If you click Checkout you are brought to the checkout page. You can still add more tickets to your order. Just head back to the event page by clicking Continue Shopping and then on Events at the top of the page. Don’t worry, by leaving the checkout page you won’t lose the tickets you just selected, we promise!
By clicking Events, you will be taken to Evently’s landing page where you can view their entire listings of events. You will also see in the top right corner of the page that you will have a quantity in your shopping cart.
From here click the next event you would like to purchase tickets to.
Evently is a secure ticket and promotion platform, made by event organisers for event organisers and event goers, that’s you!
Through Evently you’re able to easily promote, and securely buy & sell online tickets for any event imaginable; music festivals, parties, marathons, conferences, contests, fundraisers, gaming competitions, seminars – you name it, we’ll handle it.
We love events and everything about them. Evently was designed for ease of use with a hassle-free approach, just like you deserve.
If you’re not sure what event you purchased tickets for, use My Account to look up your order history on Evently.
Creating a Evently Buyer Account is an easy way to keep all the tickets your purchased on Evently in one place. You can create an account after checkout.
After clicking ‘Checkout’ you will be presented with a Billing Information form. After filling out this form, tick the ‘Create an account?’ check box.
You can also create an account by registering your email address at https://evently.com.mt/contact-us/
Evently is a secure ticket and promotion platform, made by event organisers for event organisers and event goers, that’s you!
Through Evently you’re able to easily promote, and securely buy & sell online tickets for any event imaginable; music festivals, parties, marathons, conferences, contests, fundraisers, gaming competitions, seminars – you name it, we’ll handle it.
We love events and everything about them. Evently was designed for ease of use with a hassle-free approach, just like you deserve.
If you purchased a ticket to an event recently, “Evently” probably appeared on your credit card statement. That’s us!
If you’re not sure what event you purchased tickets for, use My Account to look up your order history on Evently.
Yes, when a ticket purchase is made successfully, Evently sends an order confirmation email (with subject line: ‘Your Evently order‘ along with the tickets (with subject line: ‘Your tickets from Evently’).
Additionally, Endeavour (our payment gateway) emails the customer a payment notification email with the following subject line: ‘Payment Notification from Endeavour Payment Gateway for’. The amount of your purchase should match the amount on your credit card statement.
A booking fee contributes to merchant fees and distribution costs and also helps pay for the technology, including installation and maintenance of computer hardware and software, mobile phone coverage for support, associated work in addition to access control at venues that makes it possible to provide the most convenient – and safest – ticket buying options available. The amount of these fees used by Evently helps us cover getting customers their tickets and technology costs. With other revenues it helps us to stay a profitable business, which in turn allows us to reinvest in our technology and the services we provide.
As your ticket includes the price and organiser’s VAT, this serves as your receipt.
In order to receive a refund, you must contact the event Organiser. Each event Organiser has their own refund and exchange policies.
We send your tickets to the email address you entered at Checkout. To find this email in your inbox search for “Your tickets from Evently”. Please check your Spam / Junk Mail folder just in case they got caught there.
If you still cannot find your tickets please contact us at [email protected] or call us at +356 79203176. We’d love to help you!
If you are granted a refund for your ticket purchase, all refunds will be initiated back to the card that was used for the transaction. Please contact the event organiser regarding your refund request, as Evently does not set policy for our clients’ refund policies, exchange policies or programming. You can contact the event Organiser at any time by going back to the event page where you purchased tickets – here you will find the organiser’s details.
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